If you're not satisfied with your purchase, you may return the item within 30 days of delivery of your order. The item(s) must be in a new condition, including original packaging, parts and paperwork. Orders returned in a new, ready-to-sell condition will receive a refund, less any shipping costs.
Auto Console Covers does not accept returns of used items returned more than 30 days after delivery.
**International orders may only be exchanged if the item is defective. No other returns/exchanges will be accepted.
Special Order Items
There is no returns on any special order items.
If an item arrives in a not-new condition, with manufacturer defects, or a defect occurs during the intended use of the product, we will send you a pre-paid UPS shipping label to use for returning your order to Auto Console Covers. .
When we receive your request for a return a return shipping label will be mailed to you. Once you have the label simply ship the defective item with the original packaging, paperwork and parts back to us. We'll process your return and ship you a replacement or credit your account.
Auto Console Covers covers return shipping costs if the return is due to a manufacturing defect or as a result of our error. We will provide you with a pre-paid UPS label to return the product(s) to us in this situation.
Items returned for reasons other than defect or Auto Console Covers error will not be provided with a pre-paid UPS return label. These returns include reasons such as "changed my mind," "did not like the product" and "ordered the incorrect product".
Auto Console Covers does not reimburse for labor charges or installation time under any circumstance.
Items to be replaced must meet the same conditions as items returned to Auto Console Covers for refund. Non-defective items returned for exchange must be in a new, ready-to-sell condition with all original packaging, paperwork and parts included. Defective items must also be returned with the same items included in the original order.
If you request that an item be replaced, we will ship your new item after we receive and process your returned product. Please allow 5-10 business days to process your return once it has arrived at our warehouse.
If you need the alternate item right away, we suggest placing a new order for the replacement product via our online shopping cart, or email us at firstname.lastname@example.org for expedited ordering.